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Sales Agreement
PRE-INFORMATION

ARTICLE 1 SELLER INFORMATION

ARTICLE 1.1 - SELLER
Title: İHVAN BASIN YAYIN DAĞ. TEKS. HED. EŞYA SAN. TİC. LTD. ŞTİ.
Address: KÜÇÜKBALIKLI MH. 1. ÖZSOY SK. 1 / D - B BLOCK OTIMER BUSINESS CENTER / OSMANGAZİ / BURSA
Phone: (0224) 223 76 69

ARTICLE 1.2 - BUYER

A person who is a member of the ihvan.com.tr shopping site as a customer.
Address and contact information used while members shall prevail.

ARTICLE 2 PROPERTIES OF THE PRODUCT SUBJECT TO SALE

The main features of goods or services are available at www.ihvan.com.tr. You can examine the basic features of the product during the campaign.

The prices listed and announced on the site are the sales price.
The announced prices and promises are valid until they are updated and changed. The prices announced periodically are valid until the end of the specified period.

It consists of the type, quantity, brand / model, color, number of goods / products / services, sales price, payment method, and the information at the time the order is finalized.
The shipping fee, which is the shipping cost of the product, will be paid by the BUYER and will not be refunded.

ARTICLE 3 GENERAL PROVISIONS

3.1) The BUYER declares that he / she has read the preliminary information about the basic characteristics, sales price and payment method and delivery of the product subject to the contract on the ihvan.com.tr website and has given the necessary confirmation electronically.
RECEIVER; By confirming this Preliminary Information electronically, it confirms that the SELLER has received the address to be given to the BUYER by the SELLER, the basic features of the ordered products, the price of the products including taxes, payment and delivery information, before the conclusion of the distance contracts.
3.2) Contractual product,
Provided that it does not exceed the legal 30-day period, each product is delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's place of residence.
3.3) Due to all kinds of problems that the cargo company may encounter during the delivery of the product to the BUYER,
The SELLER cannot be held responsible for the failure to deliver the ordered product to the BUYER.
3.4) The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
3.5) SELLER,
It may supply a different product of equal quality and price by informing the BUYER and obtaining its explicit approval before the contractual performance obligation expires.
3.6) If the SELLER cannot fulfill the contractual obligations in case the product or service subject to the order becomes impossible to fulfill, this situation,
It notifies the consumer before the contractual performance obligation expires and returns the total price to the BUYER within 10 days.
3.7) This Preliminary Information Form must be confirmed electronically for the delivery of the product. If, for any reason, the product price is not paid or canceled in bank records,
The SELLER is deemed to be freed from the obligation to deliver the product.
3.8) If the bank or financial institution does not pay the price of the product to the SELLER due to the fact that the credit card belonging to the BUYER is used by unauthorized persons unfairly or unlawfully after the delivery of the product,
The BUYER has to return the product to the SELLER within 3 days, provided that it has been delivered to him. In this case, shipping costs belong to the BUYER.
3.9) If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation,
is obliged to inform the BUYER of the situation. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, and / or to postpone the delivery period until the obstacle is eliminated.
If the BUYER cancels the order, the amount paid will be paid to him in cash and in lump sum within 10 days. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER.
Since the reflection of this amount to the BUYER accounts after the return to the bank is entirely related to the bank transaction process, the BUYER,
It already acknowledges that the SELLER will not be able to intervene in any way for possible delays and it may take an average of 2 to 3 weeks for the bank to reflect the amount returned to the credit card by the SELLER to the BUYER account.

ARTICLE 4 RIGHT OF WITHDRAWAL

RECEIVER; in distance contracts for the sale of goods,
may use the right to withdraw from the contract by refusing the goods without any legal or criminal liability and without any justification within 14 (fourteen) days from the date of delivery of the product (excluding Concert and Event Tickets) to the person / organization at the address indicated. In distance contracts for service provision,
this period starts on the date the contract is signed. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in the service contracts whose service is started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER.

Registered mail to the SELLER within 14 days to use the right of withdrawal,
It is obligatory to make a written notification by fax or e-mail and not to use the product in accordance with the provisions of Article 5. If this right is exercised,

a) The invoice of the product delivered to the 3rd party or the BUYER (If the invoice of the product to be returned is corporate,
When returning it, it must be sent with the return invoice issued by the institution. Order returns whose invoices are issued on behalf of the institutions will not be completed unless the RETURN INVOICE is issued.)

b) Return form,

c) the box and packaging of the products to be returned,
it must be delivered complete and undamaged with standard accessories, if any.

d) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notice and to return the goods within 20 days.
e) If there is a decrease in the value of the goods due to a reason caused by the BUYER's fault or if the return becomes impossible, the BUYER is liable to compensate the damages of the SELLER at the rate of his fault.
f) If the campaign limit amount set by the SELLER is decreased due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.
g) Due to the right of withdrawal, the shipping cost paid when returning the returned product to the seller will be paid by the SELLER for domestic orders and by the BUYER for overseas orders.

h) The SELLER does not refund the shipping fee charged by the BUYER while selling the product.

ARTICLE 5 PRODUCTS THAT CANNOT BE USED OF WITHDRAWAL
The goods that are prepared in line with the BUYER's wishes or clearly his personal needs, which are not suitable for return due to their nature and that are in danger of rapid deterioration or are likely to expire, and audio or video recordings, provided that the package is opened by the BUYER,
It is not possible to return software programs and computer consumables.

In the implementation of this Preliminary Information, the Consumer Arbitration Committees and the Consumer Courts in the place where the BUYER purchases the goods or services and has their residence are authorized up to the value declared by the Ministry of Industry and Trade.
SELLER's applications for complaints and objections, T.C. Consumer problems in the place where the goods or services are purchased within the monetary limits determined by the Ministry of Industry and Trade in December each year or where they are domiciled may be brought to the arbitration committee or consumer court. Information on the monetary limit is below:
Effective as of 1/1/2012:

a) The lower monetary limit of 1.161,67 TL, indicating that there will be evidence in the upper or consumer courts that the decisions of the arbitration committees for consumer problems will be binding in the amended article 22, paragraph 5 and 6 of the Law No. 4077 on Consumer Protection,
b) In the third paragraph of Article 5 of the Regulation on Consumer Problems Arbitration Committees published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit for provincial arbitration committees operating in metropolitan cities to be assigned and authorized to deal with disputes is 3.032, It is 65 TL.
This Preliminary Information is made for commercial purposes.

DISTANCE SALES AGREEMENT

ARTICLE 1 - PARTIES

1.1 - SELLER
Title: İHVAN BASIN YAYIN DAĞ. TEKS. HED. EŞYA SAN. TİC. LTD. ŞTİ.
Address: KÜÇÜKBALIKLI MH. 1. ÖZSOY SK. 1 / D - B BLOCK OTIMER BUSINESS CENTER / OSMANGAZİ / BURSA
Phone: (0224) 223 76 69
Email address: bilgi@ihvan.com.tr

1.2 - BUYER
A person who is a member of the ihvan.com.tr shopping site as a customer.

Address and contact information used while members shall prevail.

ARTICLE 2 - SUBJECT

The subject of this contract is the BUYER's ihvan.com belonging to the SELLER.
tr It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts regarding the sale and delivery of the product whose qualifications and sales price are specified below.
ARTICLE 3 - CONTRACT SUBJECT PRODUCT
It consists of the type, quantity, brand / model, color, number of goods / products / services, sales price, payment method, and the information at the time the order is finalized.

ARTICLE 4 - GENERAL PROVISIONS
4.1 BUYER, the basic characteristics of the product subject to the contract on the ihvan.com.tr website,
He declares that he has read the preliminary information about the sales price and payment method including all taxes and the delivery and the costs of this will be borne by the BUYER, the duration of the delivery and the full trade name, full address and contact information of the SELLER and that he has given the necessary confirmation electronically.

RECEIVER;
By confirming this contract electronically, it confirms that, before the conclusion of the distance contracts, the address to be given to the Consumer by the Seller, the basic features of the products ordered, the price of the products including taxes, payment and delivery information are also correct and complete.

4.2 Contractual product,
Provided that it does not exceed the legal 30-day period, each product is delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's place of residence.
All shipping costs related to the delivery indicated in Article 3 will be covered by the BUYER and will be reflected under the name of "Shipping Fee" on the invoice for the order.

4.3 If the product subject to the contract is to be delivered to another person / organization other than the BUYER, the SELLER cannot be held responsible if the person / organization to be delivered does not accept the delivery.

4.
4 The SELLER cannot be held responsible for the delivery of the ordered product to the BUYER due to all kinds of problems that the cargo company may encounter during the delivery of the product to the BUYER.

4.5 SELLER, the product subject to the contract is sound,
It is responsible for delivering in accordance with the specifications specified in the order and with warranty documents and user manuals, if any.

4.6 The SELLER may supply a different product of equal quality and price to the BUYER before the contractual performance obligation expires, provided that it is justified.

4.7 SELLER,
If the product or service subject to the order becomes impossible to fulfill the contractual obligations, it will notify the consumer before the contractual performance obligation expires and may supply a different product of equal quality and price to the BUYER.

4.
8 For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.

4.
9 BUYER acknowledges and undertakes that the credit card information defined in the system during shopping is correct, and that he has any legal and criminal legal liability arising from the use of this credit card.
If the bank or financial institution does not pay the price of the product to the SELLER due to the fact that the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons after the delivery of the product,
The product must be sent to the SELLER within 3 days, provided that the BUYER has been delivered to him. In this case, shipping costs belong to the BUYER.
If the BUYER does not return the product, in case the product price is not collected from the credit card for any reason or the product price is returned to the credit card, the SELLER accepts and undertakes that the product price will be transferred to the bank accounts of the SELLER without any warning.

4.10 SELLER force majeure or adverse weather conditions that prevent transportation,
If the contractual product cannot be delivered within the due time due to extraordinary circumstances such as interruption of transportation, it is obliged to inform the BUYER of the situation. In this case, the BUYER is to cancel the order, to replace the product subject to the contract with a precedent,
and / or postponing the delivery time until the obstacle is removed. If the BUYER cancels the order, the amount paid will be paid to him in cash and in lump sum within 10 days.

4.11 The points awarded to the customer through a campaign by the SELLER are only valid for one purchase.
These points are not refundable even if the product is returned.

In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return to the bank is entirely related to the bank transaction process, the BUYER,
It already acknowledges that the SELLER will not be able to intervene in any way for possible delays and it may take an average of 2 to 3 weeks for the bank to reflect the amount returned to the credit card by the SELLER to the BUYER account.

ARTICLE 5 - RIGHT TO WITHDRAWAL
RECEIVER,
has the right to withdraw within 14 days from the delivery of the product subject to the contract to the person / organization at the address indicated.

However, in products specially prepared for the BUYER for certain days such as New Year's Day, holidays, mother's day, offered for sale and / or imported,
The product cannot be refunded for campaign and promotional products; BUYER accepts these conditions and realizes the shopping.

In order to use the right of withdrawal, the SELLER must be notified by fax or e-mail within 14 days and the product has not been used in accordance with the provisions of Article 6. If this right is exercised,

a) 3.
the invoice of the product delivered to the person or the BUYER (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it.

b) Return form,
c) Products to be returned within 14 days must be delivered complete and undamaged, together with the box, packaging, and standard accessories, if any. The product price is returned to the BUYER within 10 days following the receipt of these documents to the SELLER.
The shipping cost of the returned product due to the right of withdrawal will be covered by the SELLER for domestic orders and by the BUYER for overseas orders. The SELLER does not refund the shipping fee charged by the BUYER while selling the product.

While the product is returned to the SELLER,
The original invoice submitted to the BUYER during the delivery of the product (in order to ensure consistency in our accounting records) must also be returned, and if the invoice is not sent to the SELLER with the product or within 5 days after the product is shipped, no refund will be made,
The product will be sent back to the BUYER in the same way with counter payment. On the invoice to be returned with the product, the phrase "return invoice" shall be written and signed by the BUYER.

ARTICLE 6 - PRODUCTS THAT CANNOT BE USED OF WITHDRAWAL
By its nature; disposable products, reproducible software and programs,
Returns of products that deteriorate rapidly or are likely to expire are not accepted.

ARTICLE 7 - DEBT DEBT
In the event that the BUYER goes into default, the BUYER agrees to pay the damage and loss of the SELLER due to the delayed performance of the debt.
In cases where the default of the BUYER is due to the fault of the SELLER, the BUYER will not be obliged to meet any loss or damage claims.

ARTICLE 8 - AUTHORIZED COURT

In the implementation of this Preliminary Information,
The Consumer Arbitration Committees and Consumer Courts at the place where the BUYER purchases the goods or services and where the residence is located are authorized up to the value announced by the Ministry of Industry and Trade.
SELLER's applications for complaints and objections, T.C.
Consumer problems in the place where the goods or services are purchased within the monetary limits determined by the Ministry of Industry and Trade in December each year or where they are domiciled may be brought to the arbitration committee or consumer court. Information on the monetary limit is below:

Effective from 28/05/2014;
a) In accordance with Article 68 of the Law on the Protection of Consumers No.6502, to district consumer arbitration committees in disputes below two thousand Turkish Liras, to provincial consumer arbitration committees in disputes below three thousand Turkish Liras,
In the provinces with metropolitan status, application to the provincial consumer arbitration committees is obligatory in disputes between two thousand Turkish Liras and three thousand Turkish Liras.

b) In disputes over the specified value, in the Consumer Court,
In places where there is no Consumer Court, an application must be made to the Civil Courts of First Instance in the capacity of the Consumer Court.

This preliminary information is made for commercial purposes.

Please Note: Before signing the shipping report, please check whether your cargo package is damaged due to transportation.
If there is any damage to your cargo package for any reason, please return your cargo to the cargo authority without signing any documents regarding the delivery. Your new products will be sent by us immediately. In case of delivery of damaged products, ihvan.com for the damage or deficiency of the products.
tr is not responsible.

15. These terms and conditions are all subject to Turkish Law.
Prepared by  T-Soft E-Commerce.